A search page
“Here are ten things that might help.”
- Returns links and leaves the sequence to staff
- Hides which facts changed the answer
- Makes currency and authority hard to judge
For NZ care & support teams
A path, not a search page.
Spur turns a complex support question into the next right step, the evidence behind it, and the hand-offs that follow — so your team can move a case forward without relying on memory.
Five founding organisations · staff-facing research pilot · no client details
Illustrative staff view
Home support request
01
Confirm entry pointOne required fact is still unknown
NOW02
Prepare evidenceOnly what this step needs
NEXT03
Track the hand-offOwner and state stay visible
LATERSourcesNot captured
Expert reviewNot reviewed
FreshnessNot checked
Interactive product preview
See the pathway take shape.
Choose a synthetic scenario. Spur orders the work and exposes the evidence state beside the answer. This preview demonstrates the interface, not a verified care route.
spur / new pathway
01 · Organisation
02 · Synthetic scenario
Use the examples only. Do not enter names, contact details, health information, or case notes.
Checking mapped procedures and evidence state…
The product difference
Search finds pages. Spur moves work forward.
A Spur path
“Do this now. Then this. Stop if this fact changes.”
- Orders the route around the outcome
- Tracks what is known, unknown, done, and next
- Shows source, approval, and freshness on the route itself
Trust is interface, not fine print
Every route has to earn the right to appear.
Source
Staff can see the authority and exact evidence behind a step — or see that it is missing.
Expert review
Approval is scoped and visible. “Not reviewed” cannot quietly become a trusted answer.
Freshness
Effective dates and review status sit with the route, so stale guidance is withheld rather than guessed.
Unknowns
If a required fact is absent or evidence conflicts, Spur stops and asks. It does not fill the gap.
Founding pilot
Bring us the three pathways your team dreads.
We’re selecting five NZ care and support organisations to shape a bounded staff-facing pilot. Together, we’ll map recurring work, test whether the route is useful, and identify where evidence or human judgement must take over.
01Three high-friction staff pathways mapped first
02Your senior team reviews the workflow and failure points
03No client-identifying information in the research pilot